Company
Help & FAQs
Answers to the most common questions about our solutions, brands, installation and support.
What services does TrueTech Security Solutions provide?
TrueTech provides complete Security, ELV, Smart Building and Professional Technology Solutions — including product supply, project design, installation, integration and technical support.
Does TrueTech only sell products or also provide installation?
We are not only a product supplier. Our professional technical team provides complete solutions including consultation, project design, installation, integration, training and after-sales support.
What products and systems do you provide?
Our main solutions include CCTV Surveillance, Fire Alarm, Access Control, Smart Home, Network & Fiber Infrastructure, Video Intercom, Intruder Alarm, Nurse Call, Lift Control, Parking Management, Turnstile & Barrier, Public Address, LED Display & Digital Signage, Interactive Screens and Professional AV & Home Cinema solutions.
Which brands does TrueTech work with?
TrueTech is an official distributor of Hikvision in Ghana and the exclusive authorized distributor of Alfamax Fire Alarm Systems from Turkey for Ghana and West Africa. We also own and develop our brands WESTA, IOMA and FUJITRON.
Do you provide site surveys for projects?
Yes. Our technical team can inspect project requirements and recommend the most suitable technology solution.
Do you handle residential, commercial and large projects?
Yes. We provide solutions for homes, offices, shopping malls, factories, hotels, commercial buildings and large-scale developments.
Do you provide technical support and warranty?
Yes. We provide after-sales technical support, maintenance services, warranty support and spare parts availability.
Do you provide technician training?
Yes. TrueTech organizes technical training programs to support installers and improve professional standards in the security technology industry.
Do you offer wholesale or partnership opportunities?
Yes. We provide wholesale supply and partnership opportunities for installers, dealers, system integrators and business partners.
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